How often do I need to change the filter?
The filter typically needs to be changed every six to eight months, depending on the frequency of water usage.
What is the warranty period for the product?
The product comes with a one-year warranty.
What does "FRONT CUSTOMIZED" mean?
"FRONT CUSTOMIZED" refers to the ability to customize the design of the front (glass) portion of the product according to customer preferences.
What certifications does the product have?
The product has ISO 9001 and 14001 certifications, as well as Water Quality Certification and CE Certification.
Is the product patented by your company?
We have filed a patent for the product.
Can you explain what "premium plus" means?
"Premium plus" is a product variant that includes an additional membrane with a size of 0.001 micron installed before the anode assembly.
What is the TDS limit for the "premium plus" product?
The TDS limit for the "premium plus" product is between 1500 and 2000 parts per million (PPM).
What is the TDS limit for the regular "premium" product?
The TDS limit for the regular "premium" product is up to 700 PPM.
Can you explain the customization options for the product?
In terms of customization, an additional filter can be added to the product to remove iron, arsenic, and fluoride.
What are the safe limits for copper, silver, and zinc in water?
The safe limits depend on the specific application and regulatory guidelines. The Environmental Protection Agency (EPA) has set a maximum contaminant level (MCL) of 1.3 mg/L for copper, 0.1 mg/L for silver, and 5 mg/L for zinc in drinking water.
Is Technology developed by NASA & where it was used first?
Yes, in the 1960s, NASA’s Johnson Space Center and the Garrett Corporation conducted a research program to develop Copper, Silver, Zinc ionisation technology to provide safe drinking water to their Astronauts on long space mission at Apollo Spacecraft.
What is the process of this technology?
When ions are released into water, they attach to bacteria and viruses, disrupting their cellular processes and ultimately killing them.
What are the health benefits of copper?
Copper plays a central role in building strong tissues, maintaining blood volume, and producing energy in body cells. It produces superoxide dismutase, an antioxidant enzyme. Copper also helps prevent anemia by incorporating iron into red blood cells and is involved in generating energy from carbohydrates within cells.
How does silver benefit health?
Silver activates the immune system, destroys disease-causing bacteria, heals wounds and skin conditions, has anti-inflammatory properties, and treats and fights against bronchitis and pneumonia. It also helps stave off serious health ailments such as cancer.
What are the health benefits of zinc?
Zinc boosts immunity, preventing common colds, malaria, and ear infections, among other illnesses. It also helps treat several eye diseases like night blindness and cataracts, and it controls other conditions such as diabetes and high blood pressure. Zinc is also very beneficial for the skin, treating acne, skin aging, psoriasis, eczema, etc.
How long is the delivery period?
The delivery period is within 15 days after receiving a confirmed order.
What tools are required for assembly?
Please refer to page number --- of the instruction manual for the required assembly tools.
Pool Sanitizer FAQS
What is the ideal ratio of copper ion in pool water?
Do I still need to use chlorine after ionization of the pool water?
Yes, it is recommended to use 0.02 ppm to 0.05 ppm of chlorine after ionization of the pool water.
When should the anode be replaced?
The anode should be replaced after three years.